Itil / 2011 Edition
das Taschenbuch. Die ITIL Taschenbcher von Van Haren Publishing besitzen einen... »

Service Operation Based On Itil V3 (spanish Version)
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Foundations of IT Service Management based on ITIL V3
based on ITIL V3. This new title looks at Best Practices described in the ITIL V3 upgrade.... »

Foundations Of Itil® / 3
Best practice. The ITIL V3 approach is covered with all the ITIL Lifecycles. It has... »

ISO/IEC 20000
ISO/IEC 20000
A POCKET GUIDE
The goal of this pocket guide is to provide an easy to read document that explains the nature, content and aim of ISO/IEC 20000.... »

Foundations In It Service Management Basierend Auf Itil - V3
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It Service Management Guide
2002: Vol. 1 »

Foundations Of It Service Management Based On Itil (itilv2)
In recent years, IT Service Management has developed into a field in its own right. Organizations are now so dependent on the automation of large parts of th... »

It Service Management Based On Itil V3
a Pocket Guide. ITSM Library. The Official itSMF Pocket Guide to ITIL V3 This really popular pocket... »

Diseno Del Servicio Basada En Itil(r) V3
guia de gestion. The Management Guides are a concise summary of the `Foundations of IT... »