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Books
Frameworks for IT management
An independent and vendor neutral guide to the wide range of management frameworks which are now available, and of particular relevance to IT service manager... »
An independent and vendor neutral guide to the wide range of management frameworks which are now available, and of particular relevance to IT service manager... »
Diseno Del Servicio Basada En Itil(r) V3
guia de gestion. The Management Guides are a concise summary of the `Foundations of IT... »
guia de gestion. The Management Guides are a concise summary of the `Foundations of IT... »
Foundations Of Itil® / 3
Best practice. The ITIL V3 approach is covered with all the ITIL Lifecycles. It has... »
Best practice. The ITIL V3 approach is covered with all the ITIL Lifecycles. It has... »
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