Foundations of IT Service Management
Intended to serve as an introduction to the field of IT Service Management anda selection of the core books in the IT Infrastructure Library ITIL and aselfst... »

Foundations Of It Service Management Baseto Su Itil
 »

Foundations Of Itil® / 3
Best practice. The ITIL V3 approach is covered with all the ITIL Lifecycles. It has... »

Itil V3 Foundation Book And Online Course Bundle
 »

Service Operation Based On Itil V3
Service Operation, Based On Itil V3 »

Itil® 2011 Edition ¿ A Pocket Guide
a pocket guide . Best practice. »

Foundations In It Service Management
basierend auf ITIL »

IT Beheer Jaarboek
het standaardwerk voor IT service management »

ISO/IEC 20000
ISO/IEC 20000
A POCKET GUIDE
The goal of this pocket guide is to provide an easy to read document that explains the nature, content and aim of ISO/IEC 20000.... »

Fundametos De La Gestion De Servicios De Ti Basada En Itil V3
 »