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Foundations of IT Service Management based on ITIL V3

based on ITIL V3. This new title looks at Best Practices described in the ITIL V3 upgrade.... «

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Author(s):

Annemien van der Veen, Arjen Arjen de Jong, Jan Jan van Bon

Category:

Computers

ISBN

9789087533083

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Foundations of IT Service Management based on ITIL V3

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Reviews of Foundations of IT Service Management based on ITIL V3 by Annemien van der Veen, Jan Jan van Bon & Arjen Arjen de Jong