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Books

Release And Control For It Service Management
Release And Control For It Service Management
This book covers the following ITIL processes: Configuration Management, Release Management Change ManagementA PRACTITIONER GUIDE aims at helping the reader ... »
 
 
 
 
 

Gestion De Servicios Ti Basado En Itil V3
Gestion De Servicios Ti Basado En Itil V3
Guia de Bolsillo »
 
 
 
 
 

ITIL V3
ITIL V3
Note: This pocket book is available in several languages: English, German, French, Dutch.Deze Pocket Guide is een beknopte samenvatting van ITIL versie 3. E... »
 
 
 
 
 

Foundations of IT Service Management
Foundations of IT Service Management
Intended to serve as an introduction to the field of IT Service Management anda selection of the core books in the IT Infrastructure Library ITIL and aselfst... »
 
 
 
 
 

Iso/Iec 20000
Iso/Iec 20000
A Pocket Guide »
 
 
 
 
 

Mejora Continua Del Servicio Basada En Itil(r) V3
Mejora Continua Del Servicio Basada En Itil(r) V3
The Management Guides are a concise summary of the `Foundations of IT... »
 
 
 
 
 

Gestión De Servicios De Ti Basada En Itil® V3
Gestión De Servicios De Ti Basada En Itil® V3
guia de bolsillo. Previously known as: ''IT Service Management based on ITIL V3 - A... »