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Books
Release And Control For It Service Management
This book covers the following ITIL processes: Configuration Management, Release Management Change ManagementA PRACTITIONER GUIDE aims at helping the reader ... »
This book covers the following ITIL processes: Configuration Management, Release Management Change ManagementA PRACTITIONER GUIDE aims at helping the reader ... »
Foundations of IT Service Management
Intended to serve as an introduction to the field of IT Service Management anda selection of the core books in the IT Infrastructure Library ITIL and aselfst... »
Intended to serve as an introduction to the field of IT Service Management anda selection of the core books in the IT Infrastructure Library ITIL and aselfst... »
Mejora Continua Del Servicio Basada En Itil(r) V3
The Management Guides are a concise summary of the `Foundations of IT... »
The Management Guides are a concise summary of the `Foundations of IT... »
Gestión De Servicios De Ti Basada En Itil® V3
guia de bolsillo. Previously known as: ''IT Service Management based on ITIL V3 - A... »
guia de bolsillo. Previously known as: ''IT Service Management based on ITIL V3 - A... »
