It Service Management Basato Su Itil V3 - A Pocket Guide
 »

Foundations of IT Service Management op basis van ITIL
ITSM Library. »

Service Transition Based On Itil V3
Service Transition Based On Itil V3 »

Foundations van ITIL V3
Het best verkochte handboek over ITILDit boek is, met zijn voorgaande edities, al jaren het toonaangevende boek over ITIL. Het boek heeft zijn plaats verdien... »

Mejora Continua Del Servicio Basada En Itil(r) V3
The Management Guides are a concise summary of the `Foundations of IT... »

It Service Management Best Practices
the reference work for the IT service management world. »

Foundations Of Itil - V3
The ITIL V3 approach is covered with all the ITIL Lifecycles. It has split out all the processes and descrbes them in detail, this means that it is easy for ... »

ITIL V3
Note: This pocket book is available in several languages: English, German, French, Dutch.Deze Pocket Guide is een beknopte samenvatting van ITIL versie 3. E... »

Foundations of IT Service Management
Intended to serve as an introduction to the field of IT Service Management anda selection of the core books in the IT Infrastructure Library ITIL and aselfst... »

Service Operation Based On Itil V3 (spanish Version)
 »