Master the communication skills that allow great leaders to produceextraordinary results.Language creates reality. <strong>Say It Right the First Time</strong> ... » 

Master the communication skills that allow great leaders to produceextraordinary results.Language creates reality. Say It Right the First Time reveals the keyunderlying communication principles that inspire people to perform at thehighest levels. It puts you in command of the new language of leadership andprovides the communication skills needed to motivate people move up the careerladder and handle difficult situations with aplomb.This comprehensive guide features proven techniques and strategies for raisingthe bar on accountability getting your point across and inspiring others todo the impossible. Youll gain valuable insights into the emotional impact ofwords and how to use these emotional triggers to connect with others. Youllalso discover more than 200 power words and phrases that you can use to becomea highly effective leader. Armed with these words and the knowledge of how touse them you willBecome an exceptional leader manager and coach Inspireothers to excellence Respond effectively to difficult people and unexpectedconfrontations Avoid killer words that derail initiative and teamwork Learnhow to harness your power to produce highimpact resultsComplete with a battery of worksheets and selftests for assessing yourcommunication skills and tracking your progress Say It Right the First Timeputs you on the fast track for powerful communication and unprecedentedresults. «