Communicating Change

Offers prescriptions for effecting successful change, centred around three guiding principles: conveying the message through supervisors, communicating face-to-... » 

Offers prescriptions for effecting successful change, centred around three guiding principles: conveying the message through supervisors, communicating face-to-face, and making the changes relevant to each work area. Also provided are forms, checklists, sample communications and surveys. «