Emotional literacy is the ability to understand one's own feelings and to empathize with others in a way that enhances living. In this work Steiner shows how em... » 

Emotional literacy is the ability to understand one's own feelings and to empathize with others in a way that enhances living. In this work Steiner shows how emotional intelligence can be developed by following his three stage training programme. Practical exercises and questionnaires are included. «