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Boeklezers.nl is a network for social reading. We help readers discover new books and authors, and bring readers in contact with each other and with writers. Read more ».
Books
The Ownership Quotient
Putting The Service Profit Chain To Work For Unbeatable Competitive Advantage »
Putting The Service Profit Chain To Work For Unbeatable Competitive Advantage »
The Value Profit Chain
Treat Employees Like Customers and Customers Like Employees. From the authors of THE SERVICE PROFIT CHAIN comes the culmination of... »
Treat Employees Like Customers and Customers Like Employees. From the authors of THE SERVICE PROFIT CHAIN comes the culmination of... »
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