Author

Peter Hernon

Wikipedia: Peter Hernon

Welcome to Boeklezers.nl

Boeklezers.nl is a network for social reading. We help readers discover new books and authors, and bring readers in contact with each other and with writers. Read more ».

Delivering Satisfaction and Service Quality
A Customer-Based Approach For Libraries »

An Action Plan for Outcomes Assessment in Your Library
An Action Plan for Outcomes Assessment in Your Library »

Assessing Service Quality
Satisfying The Expectations Of Library Customers »

Records Management and the Library
Issues and Practices »

Statistics
A Component of the Research Process, Second Edition »

Linking the U.S. National Technical Information Service with Academic and Public Libraries
»

Comparative Perspectives On E-Government
Serving Today And Building For Tomorrow »

United States Government Information
United States Government Information »

Statistics
A Component of the Research Process, Second Edition »

Reflecting on the Future of Academic and Public Libraries
»

Peter Hernon

Welcome to Boeklezers.nl

Books