Peter Hernon

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Peter Hernon

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Peter Hernon
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Books

Evaluation and Library Decision Making
Evaluation and Library Decision Making
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Service Quality in Academic Libraries
Service Quality in Academic Libraries
Service Quality in Academic Libraries »
 
 
 
 
 

An Action Plan for Outcomes Assessment in Your Library
An Action Plan for Outcomes Assessment in Your Library
An Action Plan for Outcomes Assessment in Your Library »
 
 
 
 
 

Library Info Sci Research
Library Info Sci Research
Perspectives and Strategies for Improvement »
 
 
 
 
 

Convergence and Collaboration of Campus Information Services
Convergence and Collaboration of Campus Information Services
Convergence and Collaboration of Campus Information Services »
 
 
 
 
 

Linking the U.S. National Technical Information Service with Academic and Public Libraries
Linking the U.S. National Technical Information Service with Academic and Public Libraries
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Outcomes Assessment In Higher Education
Outcomes Assessment In Higher Education
Views And Perspectives »
 
 
 
 
 

Improving The Quality Of Library Services For Students With Disabilities
Improving The Quality Of Library Services For Students With Disabilities
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Listening to the Customer
Listening to the Customer
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Comparative Perspectives On E-Government
Comparative Perspectives On E-Government
Serving Today And Building For Tomorrow »