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Boeklezers.nl is a network for social reading. We help readers discover new books and authors, and bring readers in contact with each other and with writers. Read more ».
Books
Manières de faire l'évaluation formative des apprentissages
Analyse interactionniste du savoir-faire d'enseignantes du primaire »
Analyse interactionniste du savoir-faire d'enseignantes du primaire »
Restoring Service Failures
The Single and Joint Effects of Apology and Compensation on Repurchase Intentions in Service Recovery »
The Single and Joint Effects of Apology and Compensation on Repurchase Intentions in Service Recovery »
Idea box
