Itil V3 Small-Scale Implementation Book
'ITIL V3 Small-Scale Implementation' has been updated in line with ITIL Version 3, the Service Lifecycle approach. It provides guidance to smaller organisati... »

Ict Infrastructure Management
ICT Infrastructure Management »

Key Element Guide Service Design
The Official Pocketbook »

Management Of Risk Pocketbook
 »

Passing Your Itil V3 Intermediate Exams
This ITIL V3 publication, Passing Your ITIL Intermediate Exams - Study Aid from the Official Publisher of ITIL, endorsed by the official ITIL Accreditor, is ... »

Key Element Guide Service Strategy
The Official Pocketbook »

Portfolio, Programme And Project Offices
This new core guidance from OGC describes why, when and how to use portfolio, programme and project Offices (P3O) models. It describes what a P3O is, definin... »

Managing Successful Programmes
Managing Successful Programmes 2007 »

Key Element Guide Service Operation
The Official Pocketbook »

Managing Successful Programmes Pocketbook
Managing Successful Programmes Pocketbook »