Key Element Guide Service Transition
The Official Pocketbook »

Ict Infrastructure Management
ICT Infrastructure Management »

For Successful Programme Management
For Successful Programme Management »

Business Perspective
The Is View On Delivering Services To The Business »

Management Of Risk Pocketbook
 »

Itil V3 Small-Scale Implementation Book
'ITIL V3 Small-Scale Implementation' has been updated in line with ITIL Version 3, the Service Lifecycle approach. It provides guidance to smaller organisati... »

Managing Successful Programmes
Managing Successful Programmes 2007 »

Ict Infrastructure Management
ICT Infrastructure Management »

Passing Your Itil V3 Intermediate Exams
This ITIL V3 publication, Passing Your ITIL Intermediate Exams - Study Aid from the Official Publisher of ITIL, endorsed by the official ITIL Accreditor, is ... »

How To Manage Service Provision
Making I.T. Work for the Business »