How To Manage Service Provision
Making I.T. Work for the Business »

Service Delivery
Service Delivery »

Key Element Guide Service Transition
The Official Pocketbook »

Management Of Risk
Guidance for Practitioners 2010 Edition »

Managing Successful Projects With Prince2
This publication provides a universally applicable project management method - the principles, processes and techniques that enable individuals and organisat... »

Itil Lifecycle Publication Suite
Service Strategy With Service Design And Service Transition And Service Operation And Continual Service Improvement »

For Successful Project Management
Think PRINCE2 »

Business Perspective
The Is View On Delivering Services To The Business »

How To Manage Service Acquisition
Making I.T. Work for the Business »

Business Perspective
V. 2 »