Key Element Guide Service Strategy
The Official Pocketbook »

For Successful Programme Management
For Successful Programme Management »

How To Manage Business Change
Making I.T. Work for the Business »

Key Element Guide Service Operation
The Official Pocketbook »

Itil V3 Small-Scale Implementation Book
'ITIL V3 Small-Scale Implementation' has been updated in line with ITIL Version 3, the Service Lifecycle approach. It provides guidance to smaller organisati... »

Ict Infrastructure Management
ICT Infrastructure Management »

Key Element Guide Service Transition
The Official Pocketbook »

Passing Your Itil V3 Intermediate Exams
This ITIL V3 publication, Passing Your ITIL Intermediate Exams - Study Aid from the Official Publisher of ITIL, endorsed by the official ITIL Accreditor, is ... »

Management Of Risk Pocketbook
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Business Perspective
The Is View On Delivering Services To The Business »