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Books

Presentation Pointers
Presentation Pointers
53 Tips for a Dynamic Delivery »
 
 
 
 
 

Do You Know What You Just Said?!!!
Do You Know What You Just Said?!!!
Communication Success with the Opposite Sex & Cultural Differences »
 
 
 
 
 

From Contact to Contract
From Contact to Contract
432 Proven Sales Tips to Generate More Leads, Close More Deals, Exceed Your Goals, and Make More Money »
 
 
 
 
 

How to Write Sympathy Letters & Notes
How to Write Sympathy Letters & Notes
40 Ready-To-Use Letters »
 
 
 
 
 

Confrontational Communication
Confrontational Communication
Delivering Negative Feedback, Bad News, and Other Straight Talk »
 
 
 
 
 

Persuasive Presentations
Persuasive Presentations
Tips and Strategies to Turn Stallers Into Decision Makers and Buyers »
 
 
 
 
 

Coaching and Managing Teams with Confidence
Coaching and Managing Teams with Confidence
Quick Tips to Develop Management Skills for Maximum Impact »
 
 
 
 
 

Credit and Collection Letters
Credit and Collection Letters
Model Letters and Guidelines for Dealing with Credit Issues and Collecting Your Money »
 
 
 
 
 

What Do You Mean by That?
What Do You Mean by That?
Using Small Talk and Body Language to Increase Credibility »