Booher. Dianna

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Booher. Dianna

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Books

Quotations on Communication and Other Quips
Quotations on Communication and Other Quips
Presentations, Writing, Interpersonal Skills, Meetings, Listening, Conflict, Body Language, Gender Communi »
 
 
 
 
 

How to Write Sympathy Letters & Notes
How to Write Sympathy Letters & Notes
40 Ready-To-Use Letters »
 
 
 
 
 

Confrontational Communication
Confrontational Communication
Delivering Negative Feedback, Bad News, and Other Straight Talk »
 
 
 
 
 

What Do You Mean by That?
What Do You Mean by That?
Using Small Talk and Body Language to Increase Credibility »
 
 
 
 
 

Credit and Collection Letters
Credit and Collection Letters
Model Letters and Guidelines for Dealing with Credit Issues and Collecting Your Money »
 
 
 
 
 

Coaching and Managing Teams with Confidence
Coaching and Managing Teams with Confidence
Quick Tips to Develop Management Skills for Maximum Impact »
 
 
 
 
 

Leading Effective Meetings
Leading Effective Meetings
72 Tips to Save Time, Improve Teamwork, and Make Better Decisions »
 
 
 
 
 

Dealing with Difficult Buyers
Dealing with Difficult Buyers
 »
 
 
 
 
 

Listening for Sales Results
Listening for Sales Results
Achieve Sales Success Through Insightful Questions »
 
 
 
 
 

The Conflict Resolution Bible
The Conflict Resolution Bible
A Quick Reference Guide for Resolving Conflict in the Workplace »