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Hi, I wanted to tell you about the book: Customer Intimacy: What does it mean? What does it take? by K. Verweire, S. Carchon & J. Escalier Revollo. http://www.boeklezers.com/boeken/Customer+Intimacy%3A+What+does+it+mean_+What+does+it+take_/9789078858751 Kind regards,
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