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Hi, I wanted to tell you about the book: Démarche qualité, orientation client et souffrance au travail by Fr & Frédéric Zante. http://www.boeklezers.com/boeken/D%C3%A9marche+qualit%C3%A9%2C+orientation+client++et+souffrance+au+travail/9786131595288 Kind regards,
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