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Hi, I wanted to tell you about the book: Kundenbindungsmanagement: der Faktor Kundenzufriedenheit im Bereich der Autobahnhotellerie by Charlotte Wannig. http://www.boeklezers.com/boeken/Kundenbindungsmanagement%3A+der+Faktor+Kundenzufriedenheit+im+Bereich+der+Autobahnhotellerie/9783868152654 Kind regards,
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