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Introduction of the ITIL Service Lifecycle by
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E-Book: Introduction of the ITIL Service Lifecycle (dutch version) by
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Passing your ITIL Foundation Exam by Christian F. Nissen & Great Britain: Cabinet Office
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E-Book: Passing your ITIL Foundation Exam (dutch version) by
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Frameworks voor IT-Management by E. Rozemeijer & Jan van Bon
Dit boek behandelt alle belangrijke frameworks en standaarden die van belang zijn voor IT managers. Ondanks het pocket-formaat bestrijkt deze titel een groot ... »

E-Book: IT Service Management een samenvatting (dutch version) by Itsmf
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Togaf versie 9 by Matthew. F. Rouse, Paul Homan & Rachel Harrison
een pocket guide. TOGAF Series.... »

E-Book: IT Service Management op basis van ITIL V3 by
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Implementing ISO20000 Certification by Jan van Bon
Implementing Iso20000 Certification The Roadmap... »

ITIL and the Software Lifecycle by B. Johnson & Jack Higgins
practical strategy and design principles.... »

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