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Service operations op basis van ITIL V3 by Inform-it & J. de Bon
Service Operations Op Basis Van Itil V3... »
Service Operations Op Basis Van Itil V3... »
Implementing leading standards for IT Management by T. van Sante
In a world in which people and organizations have to communicate in constantly changing settings standards play a big role. By standards we mean established, de... »
In a world in which people and organizations have to communicate in constantly changing settings standards play a big role. By standards we mean established, de... »
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