Working Minds

This book provides detailed guidance for planning and carrying out Cognitive Task Analysis (CTA), with chapters on capturing knowledge and capturing the way peo... » 

This book provides detailed guidance for planning and carrying out Cognitive Task Analysis (CTA), with chapters on capturing knowledge and capturing the way people reason. It discusses studying cognition in real-world settings and the challenges of rapidly changing technology. And it describes key issues in applying CTA findings in a variety of fields. Working Minds makes the methodology of CTA accessible and the skills involved attainable. «