Written for intermediate-level trainers, course designers, and training managers, this text provides an overview of the training needs assessment: a three-phase... » 

Written for intermediate-level trainers, course designers, and training managers, this text provides an overview of the training needs assessment: a three-phase process to collect information, analyze it, and create a training plan. Barbazette, a consultant and author, also covers how to create a solid training plan that will help sell management o «