The Practical Library Trainer

Examines the concept of the library as a learning place for patrons and staffoffering a comprehensive view of training from an administators perspective.Address... » 

Examines the concept of the library as a learning place for patrons and staffoffering a comprehensive view of training from an administators perspective.Addresses the essential issues of how to develop a strong program of continuousinstruction including customer service reporting recruitment and retentionof staff. «