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This is a new and extensively updated edition of one of leading and authoritivebooks on the subject of IT costs and benefits. Since it was first published inthe early 1990s this book has established itself as the most comprehensive andcomplete approach to understanding the economics of how information is used toboost the efficiency or effectiveness of companies. The ideas in this book areused extensively in business and the book is widely adopted and recommended atleading business schools around the world. «
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