Generally, leadership is about influencing people to make big things happen. Management is a process of organizing people to get things done. The key is to know... » 

Generally, leadership is about influencing people to make big things happen. Management is a process of organizing people to get things done. The key is to know which approach works best in which situation. MacLeod's no-nonsense straightforward approach enables readers to easily identify when a leader is needed - and coach themselves towards improved influence, performace and effectiveness. «