Secretarial Duties

This is a combined workbook and textbook which covers everything the secretary needs to know. This edition has been completely revised and updated to take accou... » 

This is a combined workbook and textbook which covers everything the secretary needs to know. This edition has been completely revised and updated to take account of the 1996 NVQ specification, RSA, LCCI and PEI syllabuses and the increasing role played by computer technology in administration. «