Qualitätsmonitoring Im Öpnv Zur Angebotsverbesserung by Petra Höfinger
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Qualitätsmonitoring Im Öpnv Zur Angebotsverbesserung

Eine Methode zur kontinuierlichen Steigerung der Kundenzufriedenheit für Verkehrsunternehmen « 

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ISBN
9783639124699

 
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