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Operations & Management Principles For Contact Centres [with Cdrom]

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Author(s):

Dennis Farrell, Esther Hoffmann, Neil Lilford

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ISBN

9780702177040

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Operations & Management Principles For Contact Centres [with Cdrom]

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Reviews of Operations & Management Principles For Contact Centres [with Cdrom] by Dennis Farrell, Esther Hoffmann & Neil Lilford