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Welfare reform was a spectacular success in New York under Mayor RudolphGiuliani and surprising because of the citys history of liberal socialprograms and its huge entrenched welfare system. The city reduced the numberof people on welfare dramatically from 1120000 to 460000. How did it achievesuch success in this unlikely setting? It changed the organizational cultureinsisted on _work first_ adopted information technology protected againstfraud and contracted for job placement. «
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