Managing Service Level Quality Across Wireless and Fixed Networks

Service level management (SLM) is a way of thinking about services that needs to be viewed in the context of users or service consumers, their requirements, the... » 

Service level management (SLM) is a way of thinking about services that needs to be viewed in the context of users or service consumers, their requirements, their priorities and so forth. It's about managing and delivering services that consistently meet those requirements. «