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The revolution will not be televised. It will be blogged, texted, videoed, downloaded, wikiied, file shared, twittered and emailed.
Welcome to the new future of involvement. Forming groups is easier than it's ever been: unpaid volunteers can build an encyclopaedia together in their spare time, mistreated customers can join forces to get their revenge on airlines and high street banks, and one man with a laptop can raise an army to help recover a stolen phone. «
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