Balanced Scorecard (BSC) is a widely recognized and accepted performance measurement tool that is currently used in thousands of organizations around the world.... » 

Balanced Scorecard (BSC) is a widely recognized and accepted performance measurement tool that is currently used in thousands of organizations around the world. This book will help to implement the organizations' BSC strategies into action by defining performance objectives, measures, and targets in four linked and balanced perspectives: Financial, Customer, Internal Process, and Employee Learning and Growth. «