Book

Delivering Quality Service

Balancing Customer Perceptions and Expectations «

Score:

(3/0)

Reviews:

0

Times tipped:

0

Times read:

0

Author(s):

A. Parasuraman, Valarie A. Zeithaml

Category:

ISBN

9781439167281

Information

Reviews

Wall

Welcome to Boeklezers.nl

Boeklezers.nl is a network for social reading. We help readers discover new books and authors, and bring readers in contact with each other and with writers. Read more ».

There are no messages on Delivering Quality Service wall yet.