Staying competitive and meeting the pressure of regulatory compliance requirements demands that information sources and business and analytic intelligence be ac... » 

Staying competitive and meeting the pressure of regulatory compliance requirements demands that information sources and business and analytic intelligence be accessible to a growing number of information consumers across the corporation and beyond. So investing in an information infrastructure is well worth the effort. From strategic concerns like developing and updating your long-term BI vision to tactical issues like keeping up with software enhancements and providing user training, many organizations are developing BI Competency Centers to be the brain of their BI efforts. The BI Competency Center is not just a replacement for existing help desks addressing product issues and periodically helping acquire new software. The BI Competency Center has to be about ensuring that the organization leverages its BI investment by helping users use BI technology in decision making. «