Book
This guide contains the complete approach to building, maintaining and improving an IT help desk. It includes real life examples of successs and failures, details tips, techniques and tools to ensure the help desk's efficency and details a methodology for continous improvement. «
Boeklezers.nl is a network for social reading. We help readers discover new books and authors, and bring readers in contact with each other and with writers. Read more ».
There are no reviews for this book yet.