The research on Emotional Intelligence (EI) has provided evidence that EI can be measured reliably and can be useful in predicting important outcomes, such as m... » 

The research on Emotional Intelligence (EI) has provided evidence that EI can be measured reliably and can be useful in predicting important outcomes, such as managerial effectiveness and relationship quality. This book looks at programs focused on that idea and the related approaches. It also discusses the theoretical bases for these approaches. «