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Boeklezers.nl is a network for social reading. We help readers discover new books and authors, and bring readers in contact with each other and with writers. Read more ».
Books
Super Service
Seven Keys to Delivering Great Customer Service...Even When You Don't Feel Like It!...Even When They Don't Deserve It!, »
Seven Keys to Delivering Great Customer Service...Even When You Don't Feel Like It!...Even When They Don't Deserve It!, »
Open Question Selling
Unlock Your Customer'S Needs To Close The Sale... By Knowing What To Ask And When To Ask It »
Unlock Your Customer'S Needs To Close The Sale... By Knowing What To Ask And When To Ask It »
The Winner's Attitude
Using The Switch Method To Change How You Deal With Difficult People And Get The Best Out Of Any Situation At Work »
Using The Switch Method To Change How You Deal With Difficult People And Get The Best Out Of Any Situation At Work »
Business Improv
Experiential Learning Exercises to Train Employees to Handle Every Situation with Success »
Experiential Learning Exercises to Train Employees to Handle Every Situation with Success »
Idea box
