Rules of Thumb
A Life Manual »

Big Sur
Retiring to a seaside cabin near San Francisco, Jack Duluoz looks for tranquility, but finds only horror and despair. »

One Size Fits One
This text lays out ten rules for what customers want - in their own blunt words - and shows how any company can begin working to satisfy them. It explains wh... »

The Chill
The Chill »

Saque Su Mano De Mi Bolsi
La guia sobre negocacion para el professional en ventas/The Sales Professional's Guide to Negotiating »

Big Sur
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Cyber Adversary Characterization
Auditing the Hacker Mind »

Leadership and the Customer Revolution
The Messy, Unpredictable, And Inescapably Human Challenge Of Making The Rhetoric Of Change A Reality »

Big Sur
Penguin Modern Classic »

Day of Infamy
Day of Infamy »