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Books

Portfolio, Programme And Project Offices
Portfolio, Programme And Project Offices
This new core guidance from OGC describes why, when and how to use portfolio, programme and project Offices (P3O) models. It describes what a P3O is, definin... »
 
 
 
 
 

Passing Your Itil Foundation Exam
Passing Your Itil Foundation Exam
This publication provides an overview of the purpose, objectives and format of the examination. It offers a top level introduction to understanding the Servi... »
 
 
 
 
 

Continual Service Improvement
Continual Service Improvement
Even with a successful service operation in place, there is still a need to consider improvements at every oportunity. This wil help protect against losing y... »
 
 
 
 
 

Key Element Guide Service Strategy
Key Element Guide Service Strategy
The Official Pocketbook »
 
 
 
 
 

Application Management
Application Management
Applications Management »
 
 
 
 
 

Managing Successful Programmes Pocketbook
Managing Successful Programmes Pocketbook
Managing Successful Programmes Pocketbook »
 
 
 
 
 

Service Design
Service Design
Office Of Government Commerce »