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Books

Adaptive Coaching
Adaptive Coaching
The Art And Practice Of A Client-Centered Approach To Performance Improvement »
 
 
 
 
 

Winning Behavior
Winning Behavior
What the Smartest, Most Successful Companies Do Differently »
 
 
 
 
 

Adaptive Coaching
Adaptive Coaching
True competitive advantage comes not from new products, strategy, or process, but from human talent--from ordinary people achieving extraordinary results. Fo... »
 
 
 
 
 

Powerful Proposals
Powerful Proposals
How does a company constantly win more business than its rivals? A key factor is the ability to create proposals that outshine those from even the strongest ... »
 
 
 
 
 

Adaptive Coaching
Adaptive Coaching
the Art and Practice of a Client-Centered Approach to Performance Improvement »
 
 
 
 
 

Selling to Major Accounts
Selling to Major Accounts
Tools, Techniques, and Practical Solutions for the Sales Manager »
 
 
 
 
 

Adaptive Coaching
Adaptive Coaching
The Art and Practice of a Client-Centered Approach to Performance Improvement »
 
 
 
 
 

Knock Your Socks Off Service Recovery
Knock Your Socks Off Service Recovery
Knock Your Socks Off Service Recovery »
 
 
 
 
 

The Elements Of Power
The Elements Of Power
Lessons on Leadership and Influence »
 
 
 
 
 

Elements Of Influence
Elements Of Influence
the Art of Getting Others to Follow Your Lead »