Welcome to Boeklezers.nl
Boeklezers.nl is a network for social reading. We help readers discover new books and authors, and bring readers in contact with each other and with writers. Read more ».
Books
Dissatisfaction management
a study into the use of consumer dissatisfaction as a source of management information by organizations »
a study into the use of consumer dissatisfaction as a source of management information by organizations »
Idea box
