Managing Knock Your Socks Off Service
Revisions By Chip Bell And Dave Zielinski »

Umwerfender Service
Die Bibel Für Den Direkten Kundenkontakt »

Desafio Generacional
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Gerencia del Servicio
Como Hacer Negocios en la Nueva Economia »

Knock Your Socks Off Selling Knock Your Socks Off Selling
Knock Your Socks Off Selling »

Knock Your Socks Off Answers
Solving Customer Nightmares & Soothing Nightmare Customers »

Delivering Knock Your Socks Off Service
Ebook Edition »

Knock Your Socks Off Prospecting
How to Cold Call, Get Qualified Leads, and Make More Money »

Generations at Work
Managing the Clash of Boomers, Gen Xers, and Gen Yers in the Workplace »

Best Practices in Customer Service
This customer service resource presents the thinking of some of the leading customer service consultants and practitioners. It is designed to assist readers ... »