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Boeklezers.nl is a network for social reading. We help readers discover new books and authors, and bring readers in contact with each other and with writers. Read more ».
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Design and Management Service Processes
By focusing on engineering process improvement and customer feedback, this study offers an explanation of how to design and maintain optimal service processe... »
By focusing on engineering process improvement and customer feedback, this study offers an explanation of how to design and maintain optimal service processe... »
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