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Boeklezers.nl is a network for social reading. We help readers discover new books and authors, and bring readers in contact with each other and with writers. Read more ».
Books
How To Tell Anyone Anything
Steers readers away from the common mistake of focusing on what's wrong, »
Steers readers away from the common mistake of focusing on what's wrong, »
The Customer Service Survival Kit: What to Say to Defuse Even the Worst Customer Situations
What to Say to Defuse Even the Worst Customer Situations »
What to Say to Defuse Even the Worst Customer Situations »
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