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Boeklezers.nl is a network for social reading. We help readers discover new books and authors, and bring readers in contact with each other and with writers. Read more ».
Books
Sense and Respond
Experts in marketing, service and knowledge management reveal the changing face of customer interactions, and show how managers can use technology to capital... »
Experts in marketing, service and knowledge management reveal the changing face of customer interactions, and show how managers can use technology to capital... »
Idea box
