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Books

Passing The Itil Intermediate Exams
Passing The Itil Intermediate Exams
the study guide. Best practice. This book helps people prepare for the ITIL Intermediate qualification... »
 
 
 
 
 

Cobit® 5 - A Management Guide
Cobit® 5 - A Management Guide
a management guide. Best practice. This Management Guide provides readers with two benefits. First, it is a... »
 
 
 
 
 

Foundations of Itil 2011  / 2011
Foundations of Itil 2011 / 2011
Best practice. »
 
 
 
 
 

The It Service Part 1 - the Essentials
The It Service Part 1 - the Essentials
Best practice. »
 
 
 
 
 

IT-servicemanagement op basis van ITIL®
IT-servicemanagement op basis van ITIL®
De vorige drukken van dit boek zijn al jaren de meest toonaangevende publicatie op het gebied van ITIL. Vanaf de eerste druk in 1999 is dit oorspronkelijk in... »
 
 
 
 
 

The It Service Handbook
The It Service Handbook
Best practice. Make it Simple and Keep it Simple Since the early 2000s numerous... »
 
 
 
 
 

Foundations Of Itil
Foundations Of Itil
Best practice. This book and its predecessors have become the industry classic guide on... »