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Boeklezers.nl is a network for social reading. We help readers discover new books and authors, and bring readers in contact with each other and with writers. Read more ».
Books
Kaizen Strategies For Customer Care
When married to a customer service strategy, Kaizen should enrich the process of satisfying customers. Providing nine principles, the reader is given a prove... »
When married to a customer service strategy, Kaizen should enrich the process of satisfying customers. Providing nine principles, the reader is given a prove... »
Effective People Management
Improve Performance, Delegate More Effectively; Handle Poor Performance and Manage Conflict »
Improve Performance, Delegate More Effectively; Handle Poor Performance and Manage Conflict »
Managing Successful Teams
Establish Team Objectives and Identity; Manage Performance and Under-Performance; Develop Team Creativity »
Establish Team Objectives and Identity; Manage Performance and Under-Performance; Develop Team Creativity »
