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Boeklezers.nl is a network for social reading. We help readers discover new books and authors, and bring readers in contact with each other and with writers. Read more ».

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Books

Effective People Management
Effective People Management
Improve Performance Delegate More Effectively Handle Poor Performance and Manage Conflict »
 
 
 
 
 

Effective Customer Care
Effective Customer Care
Effective Customer Care »
 
 
 
 
 

Kaizen Strategies For Customer Care
Kaizen Strategies For Customer Care
When married to a customer service strategy, Kaizen should enrich the process of satisfying customers. Providing nine principles, the reader is given a prove... »
 
 
 
 
 

Effective Team Leadership For Engineers
Effective Team Leadership For Engineers
Effective Team Leadership for Engineers »
 
 
 
 
 

Effective People Management
Effective People Management
Improve Performance, Delegate More Effectively; Handle Poor Performance and Manage Conflict »
 
 
 
 
 

Managing Successful Teams
Managing Successful Teams
Establish Team Objectives and Identity; Manage Performance and Under-Performance; Develop Team Creativity »
 
 
 
 
 

Effective Customer Care
Effective Customer Care
Effective Customer Care »