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Books
Best Practice Highlights best practice in innovation by bringing together practitioners and researchers in this field. »
Benchmarking For Best Practice This work presents an integrated, strategic appraisal of how benchmarking impacts on organizational activities and performance. The book describes TQM concep... »
Effective Management of Benchmarking Projects This work deals with the application of benchmarking. It gives real examples of effective applications from such companies as Rank Xerox, D2D, The Post Offic... »